UPDATED: April 27, 2020

FOR MEDICAL PROFESSIONALS

FREE OIL CHANGE SERVICE*

As a token of our appreciation for Gwinnett County’s Medical Professionals for doing what they do, we are offering:

(1) One Free oil change for Gwinnett County’s medical professionals

(2) For every non-essential employee who purchases an oil change service, one will be donated to a medical professional.

* Please bring your Medical ID to show at the time of service.

FOR ALL CUSTOMERS

CONTACT-LESS DROP OFF & PICK UP*

Your safety is our #1 priority. If you will be waiting for your vehicle, there is outdoor seating available.

* Speak with your service advisor for more details.

RESIDENTS OF SUWANEE ONLY

WHITE-GLOVED AND SANITIZED VEHICLE PICK UP & DELIVERY*

Excludes oil change services.

* Speak with your service advisor for more details.

UPDATED: March 14, 2020

Good Afternoon,

As communities begin to feel the impact of the coronavirus (COVID-19), we want to share with you the steps we’re taking at Japanese Auto Repair to help protect the health and safety of our customers and associates, which is always our top priority. We’re closely monitoring local and national reports on the evolving impact of COVID-19 and, based on guidance from the Centers for Disease Control (CDC), the World Health Organization and applicable public health agencies, we’ve developed plans that will allow us to respond timely and appropriately.

Housekeeping
Our housekeeping and sanitation efforts in our store have been greatly expanded. We’re frequently disinfecting often-touched surfaces such as door handles, countertops, keypads, restroom surfaces and complimentary drink station.

Vehicle Sanitation
In addition we are taking additional steps to clean steering wheels, gear shift levers & door handles of vehicles we receive for services. We do this upon delivery & receiving all vehicles.

You Are Our Top Priority
We’re asking all of our associates (and we urge everyone) to follow the CDC guidelines to prevent the spread of the infection. We feel deeply for those who have been affected. Thankfully, as of now, we’re not aware of any associate contracting COVID-19, but we have implemented guidelines that instruct any associate who may develop symptoms or come into contact with infected individuals to stay home and follow the CDC’s instructions.

At this time, all of our stores are open for business during their regular hours to meet the needs of our customers. If we become aware of any condition in our shop that would make it unsafe, please be assured that we’ll close the store until those conditions have been addressed. Again, the health and safety of our customers and associates are our top priority and we’re committed to doing our part to help keep you safe.

Thank you,
JAR Service Team